Coronavirus (COVID-19) Information

COVID-19 Information For Tenants – as at 30 April 2022

Temporary COVID-19 measures for residential tenancies including general tenancies, rooming accommodation will expire on the 30 April 2022.

The domestic and family violence protections introduced on the 20 October 2021 are now permanent please see our DFV factsheets for more information:

Other support services

If you, or a loved one, need to talk with a support service please do call one of the services listed below. There are people ready to listen 24 hours a day.

Beyond Blue: 1300 22 46 36
24 hours / 7 days a week or go to:
You can call day or night. Select from the test voice menu or simply hold on line to talk to a trained mental health professional.
The website has advice for people who are deaf or hard of hearing and people for whom English is not their first language.

Sexual Assault, Family & Domestic Violence Counselling Line: 1800 737 732
24 hour confidential information, counselling & support: 1800 737 732
For online services got to:

DV Connect: 1800 811 811

Suicide Call Back Service
1300 659 467
Immediate phone support for people very distressed and feeling suicidal. Plus support and de-briefing for workers and members the community who have been trying to assist a person wanting to end their lives. And for anyone who has lost someone to suicide.

Website information and 24 hour crisis telephone number: 13 11 14

Kids Help Line: 1800 55 1800
Free 24 hour counselling for young people 5 – 25 years

Mensline: 1300 78 99 78

Emergency relief services in Queensland

Most emergency relief services are encouraging people to phone them first. They are closed to people walking in for assistance. Where possible they are arranging safe home deliveries or providing take away vouchers, meals and food parcels. They may ask people for ID; and will have specific times when you can get assistance. Do call them if you need help. Here are the contact numbers or links for key services.

Vinnies Helpline: 1800 846 643

Wesley Mission Queensland: 1300 865 307

Wesley Mission’s Brisbane Relief Hub: 1300 541 625

SALVOS Connect: 1300 371 288

Anglicare Southern Queensland: 1300 114 397

Red Cross: 1800 733 276    service information here

Search over 53,000 Queensland family and community services from emergency relief to domestic and family violence services

Ask Izzy
A website and App that connects people who are in crisis with the services they need, including food and emergency relief.

Other sources of useful information and advice

Basic Rights (Centrelink information) Fact Sheet

Youth Advocacy Centre Legal Info

Caxton Community Legal- info page on Covid-19

Community Door Resouce & Information hub

Department of Communities, Housing and Digital Economy

The Premier of Queensland | Queensland Government