Tenancy Fact Sheets

The Tenants Queensland Tenancy Fact sheets provide information about common tenancy issues affecting tenants and residents in Queensland.

Click on the links below to open or download these Tenancy Facts in PDF format.

Renting in Queensland – a quick overview of the rules for renting in Queensland including starting, during and ending tenancies, tips on resolving disputes and who is covered by the Act.

Starting a Tenancy – covers tenancy applications, deposits, tenancy agreements, entry condition reports and payment of bond and rent in advance.

Rent and Other Charges – includes tenant liability for rent and service charges, rent receipts and records, rent arrears and solving disputes over rent or other payments.

Rental Bonds – covers bond payments and receipts, obligations to lodge bonds with the RTA and tips on how to get your bond back and resolve disputes over bond refunds.

Entry and Privacy – includes Entry Notice requirements for entry by your lessor or agent and your rights to privacy as a tenant or resident.

Repairs and Maintenance – covers lessor repair obligations and steps tenants or residents can take to resolve repair disputes, including routine and emergency repairs, rent decreases and compensation claims if the lessor fails to do repairs. It also describes what you can do if you want to end your tenancy because the lessor has seriously breached the agreement by failing to do repairs and maintenance.

You Want to Leave – covers notice requirements for tenants and residents who want to end their tenancy and includes tips for ending a tenancy and getting your bond refunded.

Lessor Ends the Tenancy – sets out Notice to Leave requirements if your lessor or provider wants to end your tenancy and what can happen if you fail to leave or if you leave goods behind after you move out.

Tenancy Databases July 2016 – Queensland tenancy database laws set out the reasons you can be listed, how to find out if you are listed, how to get a copy of your listing and what steps you can take to remove an inaccurate, unlawful or unjust database listing, or an out of date listing that is more than 3 years old.

Resolving Tenancy Disputes – steps you can take to resolve a tenancy dispute, including information about the RTA Dispute Resolution Service and the process for applying to, or responding to an application in the Queensland Civil and Administrative Tribunal for a minor civil dispute – residential tenancy matter.

Info for tenants affected by floods fact sheet for information on tenancy issues related to floods, cyclones and natural disasters.

Tenants Queensland Tenancy Facts provide information only and are not intended to provide legal advice.

The Residential Tenancies and Rooming Accommodation Act 2008 is the legislation that covers tenancies in Queensland including general tenancies and rooming accommodation tenancies.

The Queensland Civil and Administrative Tribunal (QCAT)  hears disputes in relation to minor civil disputes – residential tenancy matters. For more information about QCAT see  Going to the Tribunal to Solve a Tenancy Dispute and the fact sheet on Resolving Tenancy Disputes

For QCAT contact details and access to QCAT forms visit the QCAT website at www.qcat.qld.gov.au