TQ QSTARS Business Manager

Full time.  Level 7 Community Services and Crisis Assistance Award (State)

TQ provides a range of tenancy information and advocacy services including: a state-wide telephone advice service for tenants, tenancy publications, a tenancy law training program, and research and policy development in relation to tenancy law issues.

The Role

The TQ QSTARS Business Manager is a critical leadership role, reporting to the CEO. With a commitment to the principles of social justice, you will be responsible for supporting TQ operations by managing HR functions, overseeing financial planning and outcomes reporting, implementing administrative systems and supporting the CEO with governance assurance.

This leadership position is responsible for the provision and oversight of the administration of all financial aspects of TQ, including the QSTARS program, to ensure TQ financial viability and adherence to contract obligations and all aspects of the subcontracting arrangements between Tenants Queensland and the regional providers relating to administrative matters. [click to continue…]


clip-art-moving-352630 (1)We are currently moving into our new office at:

Level 1, 87 Wickham Terrace, Spring Hill 4000

Our administration phone number remains the same:  3832 9447

Our telephone advice number is still the same:  1300 744263

The Statewide QSTARS tenancy advice service will be operating as usual over the coming days, however, there may be disruption to the service when our phones are transferred on Tuesday (June 14)  afternoon.  We apologise for this disruption and if you are able to put off your call until Wednesday we would appreciate your cooperation.

(If you are outside Queensland or cannot dial a 1300 number Phone  07 3832 9403)


The Queensland Government’s Housing Strategy consultation is an opportunity for tenants to have a say about renting, particularly relating to tenancy law. The consultation runs until the end of June.  There are a number of ways you can be involved.

If you are time poor you can email stating briefly your top 3 tenancy law reform issues or if you have more time you can email more detailed information.  In either case email with the subject line ”law reform” to housingstrategy@hpw.qld.gov.au .  Please also cc Tenants Qld in on mail@tenantsqld.org.au.  

You may prefer to complete the Residential Tenancies Authority survey

Alternatively you can send a more detailed submission responding to the questions outlined in the QldHousingStrategyDiscussionPaper or in the QldHousingStrategyDiscussionPaperSumma

Read 3 key issues for TQ: [click to continue…]