Tenants Queensland, in partnership with QCOSS and QShelter, is currently undertaking research into the energy issues for tenants in Queensland.

Your feedback as a tenant is really important to us and to the research.

Please have your say and complete the survey here.

The survey will ask you about your rental situation, energy supply arrangements and any energy-related problems or issues you may have experienced as a renter. You also have the opportunity to say what changes you think could be made or measures that could be taken to address your concerns.

The survey will be open until 14 October.


QCOSS is also conducting face-to-face consultation sessions with service providers and phone or skype interviews with regional and remote service providers (contact Fiona Hawthorne at QCOSS on 07 3004 6901 or mobile 0423 344 316 to book a time).

The next face to face consultation for service providers:

Venue: Peoples Market, 2/2 Guara Grove, Pimpama 4209

Date: Thursday 6 October 2016

Time: 10:00am to 12 noon

Register for this event here.

Here are some points to consider for these discussions:

o What are some of the issues households in rental properties in your community face when it comes to energy?

o What is the one thing that would make the biggest difference to help renters with their energy costs?

o Do you know any renters who are being charged for electricity by their landlord / body corporate or caravan park owner?

o If you have provided assistance to renters with their energy, what was the nature of the issue and how did you address it?

Tenancy law changes from July 1 will improve conditions for Queensland tenants who are listed on a tenancy database. Queensland Housing Minister De Brenni released a press statement highlighting the changes.

Key changes include:

  • lessors/agents must advise prospective tenants of the databases they use, the reason for which they use them, and how the database operators can be contacted
  • lessors/agents must advise prospective tenants that they are listed on a tenancy database and in particular, advise them of the person that listed them and how they can challenge the listing
  • a tenant must not be listed for more than 3 years

Listing parties will have up to six months to comply with some parts of the new legislation, including ensuring removal of all listings that are more than 3 years old.

For how the changes apply to you see the TQ Tenancy Database fact sheet under Information for tenants

clip-art-moving-352630 (1)Tenants Queensland has moved office to:

Level 1, 87 Wickham Terrace, Spring Hill 4000

Our admin number remains the same:  3832 9447

Our advice number is also unchanged:  1300 744263

The Statewide QSTARS tenant advice service operates Monday-Friday 9am -5pm with late services until 7pm on Tuesday and Wednesday evenings. If you are calling the advice line from outside Queensland, or cannot call a 1300 number, you can access the advice service by calling our local Brisbane number on 07 3832 9403