× Ex-Tropical Cyclone Alfred
If you are currently affected by recent weather events, click here to understand your rights.
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Tenants Queensland free statewide advice
service for tenants

1300 744 263

Advice hours:
9am – 5pm Monday to Friday

5pm – 7pm Evening Service (Tuesday and Wednesday)

We are closed on Friday 18th April and Monday 21st April, back open at 9am on Tuesday 22nd April.

We have temporarily suspended the online call back form. We apologise for the inconvenience

Tenants Queensland proudly delivers the:
Queensland Statewide Tenant Advice and Referral Service (QSTARS), Community Legal Services Program (CLSP), Domestic and Family Violence Sector Capacity Building Project, Financial Counselling Service and the EmPowering Renters Program

HELP TOPICS

Repairs, Utilities
and Entry

Rental Vulnerability Index (RVI)

The project defines ‘rental vulnerability’ as the vulnerability of persons to problems that may make their rental housing unaffordable, insecure or inappropriate, and which therefore indicates a need for tenant advice.

Click here for the latest brief report of the QRVI.
Click here to go to the website.

Careers at TQ

HIGHLIGHT

  • Recent flooding

    If you are a renter who has been affected by the recent flooding in North Queensland, we have useful information on our website about your rights, including:• If you need to leave• If your landlord wants you to leave• Paying rent• Getting repairs done• Mould You can view our factsheets here. If you need further…

    Read more

NEWS

The Rental Report

A performance report on the progress of A Better Deal for Renters In August 2023 National Cabinet met and agreed to deliver on a range of priorities for Australians, with a focus on more secure and affordable housing. This also included the Better Deal for Renters to ‘harmonise and strengthen renters’ rights across Australia’. This report assesses the progress … Read more

Recent flooding

If you are a renter who has been affected by the recent flooding in North Queensland, we have useful information on our website about your rights, including:• If you need to leave• If your landlord wants you to leave• Paying rent• Getting repairs done• Mould You can view our factsheets here. If you need further … Read more