× If you are currently affected by flooding, click here to understand your rights.

Tenants Queensland free statewide advice
service for tenants

1300 744 263

Advice hours:
9am – 5pm Monday to Friday

5pm – 7pm Evening Service (Tuesday and Wednesday)

We have temporarily suspended online call back form. We apologise for the inconvenience.

Tenants Queensland proudly delivers the:
Queensland Statewide Tenant Advice and Referral Service (QSTARS), Community Legal Services Program (CLSP), Domestic and Family Violence Sector Capacity Building Project, Financial Counselling Service and the EmPowering Renters Program

HELP TOPICS

Rental Vulnerability Index (RVI)

The project defines ‘rental vulnerability’ as the vulnerability of persons to problems that may make their rental housing unaffordable, insecure or inappropriate, and which therefore indicates a need for tenant advice.

Click here for the latest brief report of the QRVI.
Click here to go to the website.

HIGHLIGHT

  • Recent flooding

    If you are a renter who has been affected by the recent flooding in North Queensland, we have useful information on our website about your rights, including:• If you need to leave• If your landlord wants you to leave• Paying rent• Getting repairs done• Mould You can view our factsheets here. If you need further…

    Read more

NEWS

Recent flooding

If you are a renter who has been affected by the recent flooding in North Queensland, we have useful information on our website about your rights, including:• If you need to leave• If your landlord wants you to leave• Paying rent• Getting repairs done• Mould You can view our factsheets here. If you need further … Read more

Staying Cool Without Breaking the Bank: New Free Program for Queensland Renters 

Are your power bills stopping you from turning on your fan or air conditioner this summer? You’re not alone – and help is here.  Starting this month, Queensland renters can get free help to stay cool and save money on power bills. The new EmPowering Renters program helps renters understand their energy use and bills … Read more