× Overview of the 2024 Tenancy Law Changes – What you need to know

Australian renters still vulnerable: National Cabinet reforms fall short in protecting tenants one year on.

Vector image in yellow with image of building and law scales behind it.

Renters in Australia continue to face inconsistent tenancy laws and an ongoing lack of protection, says a new report out today from National Shelter and the National Association of Renters’ Organisations (NARO).

Today, one year on from National Cabinet’s a ‘Better Deal for Renters’, the National Association of Renters’ Organisations – NARO (of which Tenants Queensland is a member) and National Shelter released a report card that assesses the progress of State and Territories against their commitments. The report finds inconsistent progress and that some jurisdictions have failed to meet their obligations. The report also recommends areas requiring attention including the need to limit the amount a rent can be increased, adequately funding tenancy advice and advocacy services, and better data to inform policy.

In Queensland despite many welcomed and positive changes during the year, key issues have been missed, leaving important, cornerstone reforms outstanding. Tenants Queensland and the Make Renting Fair in Queensland campaign are calling on all parties to commit to them.  They are:

  • Protecting renters from arbitrary evictions by requiring a fair reason to end all tenancies whether they are fixed term or on-going. This requires the removal of the ‘End of a Fixed Term’ as a ground to end a tenancy
  • Rent rises to be restricted to once per annum at the rate of the Consumer Price Index
  • The inclusion of minimum standards for energy efficiency,

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Community Housing Rent Parity Policy Work by the Department

The rent policy required of CHPs is being updated to align rent assessments across social housing. The aim is for all eligible applicants housed from the housing register to have rent assessed using the same assessable incomes and rates.

This policy has been developed but there is no date yet for it to commence. You will get an update prior to its implementation and CH tenants who will be impacted will have a long lead in time.

Current differences between public and community housing rents, and that which will change include:

The Department is still working on FAQs, key messages etc. to be made available before the policy is launched.  CHPs will need an implementation plan and no household is meant to experience financial hardship as a result of the changes.

  • An implementation plan will be required to be submitted to the Dept by all providers.
  • Once commenced, the policy can be applied immediately for new tenants.

CHPs will have to:

  • Amend current rent policy to reflect and include how they will be sensitive to the household’s circumstances (s17 of the housing regulations 2015 require providers to keep a rent policy and implement it consistently and fairly.
  • Reflect how they apply any decisions/ considerations for any discounts applied ot household rent calculations.

For sitting tenants:

  • Providers must consider tenants’ existing costs and their ability to pay
  • Manage any rent increases on a case-by-case basis
  • Graduate increases
  • Options to ‘grandfather’ if providers choose

About 80% of the CH portfolio are smaller household types. It is the bigger intergenerational households that will be most impacted –  about 20% of sitting CH renters. Most of these are on fixed incomes so the transition will be difficult. Dept are not prescribing timeframes and are stating that hardship impact must be minimalised and considered when implementing the policy. Some guestimates of rent increase impacts are::

  • Single people and couples – impact likely to be 6.15% maximum – 0 – $7.50 per week
  • Small families with one adult child – 20.1% max – $38.38 per week
  • Large households with multiple children –   42.7% max – $104.15 per week!

Providers will have a choice not to charge the 25% on income as rent i.e. not to pursue all or some of the increases at their discretion. This might be something we advocate for those severely impacted households once the policy is implemented.

A final note

This policy has not yet been implemented. You will receive further information prior to commencement and there will be lead in time. This is just initial information.

Youth Subsidy Product for Community Housing providers

The Department have developed new product to deliver subsidies to Community Housing providers who house you people on low incomes such as Youth Allowance. This is a response to CHPs concerns that housing yp is costly to the providers, given the income-based rent model, and a disincentive to housing them.

Eligibility for Youth Subsidy will include: –

  • The young person is the primary tenant on a GTA in a registered community housing (CH) service.
  • They are between 16- 25yrs and offered housing from the housing register
  • Their assessable household income is less than JobSeeker Payments
  • They are paying no more than 25% of assessable household income plus 100% of CRA

The subsidy is the difference between the young person’s income, (usually) Youth Allowance, and the JobSeeker Allowance.

Subsidy is paid to CH providers quarterly but the rate is calculated each July ( i.e. not indexed as statutory income increases)

CHPs (including new youth foyers) must register for the youth subsidy

  • CHP submits the claim based on all the young people (yp) eligible in the quarter x how many weeks they have been housed @ the level of subsidy per yp.
  • CHPs are paid by the Dept on a quarterly basis following the submission of the claim.

New online claim form goes live in September for claims from July 1 just passed.

Learning & Development Worker

Brisbane CBD & Inner Suburbs
Full Time
Closing date: Monday 17 June 2024. Applications may be processed on receipt.

  • Generous salary package available
  • Brisbane CBD location close to Central Station
  • Exciting role in the Not for Profit sector

Will you be our next Learning and Development Worker? We’re looking for a vibrant, committed person to lead our in-house professional development program. Working in our Not-For-Profit, you will support a team of frontline workers to deliver consistent, effective and accurate tenant advisory services to Queensland renters.

The Role

The role supports our dedicated statewide workforce to provide a professional service to Queensland renters and raise their awareness of rights and responsibilities. The L&D Worker will identify learning and development needs, develop and deliver appropriate training (accredited and non-accredited), and advise the organisation on its direction with in-house training.

Skills required

The L&D Worker will possess a thorough knowledge of the VET system, adult learning concepts and the ability to support and continuously improve our workforce. They will have the ability to develop, deliver and evaluate training and professional development programs to meet the adult learning needs of diverse workers. A thorough knowledge of the VET system and AQSA is required.

The L&D Worker will possess impeccable verbal and written communication skills and the ability to work within designated time frames. Proficiency in using an online client information system for all training and service delivery records, and utilise other electronic communications is required.

Possession of a Workplace Training and Assessor qualification or equivalent is required. Experience in the community services sector is desirable, and ability to rapidly attain knowledge of the Queensland residential tenancy laws is needed.  

The ability to travel within the state and a current Queensland driver’s license are required. 

Tenants Queensland (TQ)

TQ was established in 1986 and seeks to represent the interests of all Queenslanders who rent their home including those living in marginal tenures such as caravan parks and rooming accommodation. We pride ourselves in providing specialist advisory services to renters, advocating on behalf of them, and securing improvements to Queensland’s residential tenancy laws.

TQ manages and is the lead provider of the Queensland Statewide Tenant Advice and Referral Service (QSTARS)

For more information on the TQ and the QSTARS Program got to:  www.tenantsqld.org.au

Applications

Please download a copy of the Position Description here to make your application.

Click here for Pay Rates

  • Submit your CV and a cover letter responding to the essential requirements set out in the Position Description. Please limit cover letter to two pages.
  • Email to samantha.smith@akyra.com.au

Close date:

Applications for this role will close at 9am on Monday 17 June 2024 However, you may wish to make an early submission as applications may be processed on receipt.

If you would like further information, please contact: Penny Carr on 3832 9447

Tenants Queensland is an equal opportunity employer

Tenancy Law Reform Bill tabled – good start, more to do

Tenants Queensland (TQ) welcomes the Miles Government’s package of reforms that will improve the experiences of renters, with the introduction of the Residential Tenancies and Rooming Accommodation and Other Legislation Amendment Bill 2024

TQ CEO, Ms Penny Carr, said, “banning rent bidding, requiring a fee free way of paying rent, limiting what can be asked when signing up applying for a tenancy and controlling how and for how long information can be kept, will very much improve the experiences of renters across the state. We welcome these changes”.

Requiring evidence when the landlord wants to claim against the bond, the portable bond scheme and a rental code of conduct are changes also strongly supported by TQ. 

Despite welcoming the package TQ CEO, Ms Penny Carr, stated that there is more to be done. “The package is a good start but more needs to be done to support struggling renters”.

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