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Tenants Queensland will be out and about in February and March at upcoming University orientation and market days.

Come along, say “Hi” and get the low down on your rights and responsibilities as renters.

You can catch us at:

  • Griffith University – Nathan and Logan Campuses
  • Sunshine Coast University

See you there!


Established in 1986, Tenants Queensland (TQ) is a specialist statewide community and legal service providing free tenancy law advisory services for residential tenants. TQ seeks to protect and improve the rights of all people who rent their home in Queensland including those who live in marginal tenures such as caravan parks and boarding houses.

TQ provides a range of tenancy information and advocacy services including a statewide telephone advice service, tenancy and legal casework for renters, tenancy publications, a tenancy law training program and research and policy development in relation to tenancy law issues. TQ has been at the forefront of all tenancy law reform since our establishment.

In September 2015, TQ was awarded the tender to deliver the new Statewide Tenant Advice and Referral Service (QSTARS) program across Queensland. As the lead provider, TQ is working with seven partner organisations to build and deliver this new and exciting program.


Tenancy law changes from July 1 will improve conditions for Queensland tenants who are listed on a tenancy database. Queensland Housing Minister De Brenni released a press statement highlighting the changes.

Key changes include:

  • lessors/agents must advise prospective tenants of the databases they use, the reason for which they use them, and how the database operators can be contacted
  • lessors/agents must advise prospective tenants that they are listed on a tenancy database and in particular, advise them of the person that listed them and how they can challenge the listing
  • a tenant must not be listed for more than 3 years

Listing parties will have up to six months to comply with some parts of the new legislation, including ensuring removal of all listings that are more than 3 years old.

For how the changes apply to you see the TQ Tenancy Database fact sheet under Information for tenants


clip-art-moving-352630 (1)Tenants Queensland has moved office to:

Level 1, 87 Wickham Terrace, Spring Hill 4000

Our admin number remains the same:  3832 9447

Our advice number is also unchanged:  1300 744263

The Statewide QSTARS tenant advice service operates Monday-Friday 9am -5pm with late services until 7pm on Tuesday and Wednesday evenings. If you are calling the advice line from outside Queensland, or cannot call a 1300 number, you can access the advice service by calling our local Brisbane number on 07 3832 9403


In Queensland 34% of households live in rented homes.  Tenants Queensland is a specialist community legal service that provides tenancy law advice. We assist and represent renting households.  Our vision is to ensure renting in Queensland is a secure and respected housing tenure and tenant’s rights are respected.  We have a free statewide advice service for Queensland residential tenants including caravan park and boarding house residents.

Need advice? Call our statewide advice service.  Phone 1300 744 263   Mon/Wed/Thurs 9am-12.30pm and Tues/Wed 3.30pm-7pm.
See information for tenants for an overview of renting rules in Queensland. 
See our Tenancy Fact sheets for information on common renting issues.
If you rent a room see our Rooming Accommodation Fact sheets
If you own and occupy a Manufactured Home (Mobile Home) see our Manufactured Homes Fact Sheets.
View our videos for tips on solving tenancy disputes in Queensland.
Going to the tribunal ? – see tips to prepare for a tenancy hearing in QCAT.

 


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