COVID-19 Lockdowns may impact tenants in several ways, as outlined below. Tenancy law still applies during lockdown, however all parties must follow the public health orders (link below).
Emergency Repairs: contact the nominated tradesperson on your tenancy agreement and send an email to your real estate agent/lessor.
Inspections: can take place only by private appointment. Contact details must be collected; physical distancing must be practiced, and masks must be worn (unless there is a medical exemption or it is unsafe to do so).
Moving In: if the real estate agent office is closed, send an email and request a call back.
Moving Out: It is the tenant’s responsibility to do an exit condition report and send this to the agent/lessor. If the real estate agent office is closed, send an email asking for instructions about returning the keys.