Successful Tenancies Project Support Officer (Identified Position)

  • Exciting position for First Nations applicants
  • Work to empower Queensland residential renters
  • Generous salary sacrificing options
  • Closing Date June 5, 2026

The Role

Full time to September 30, 2026
Located in Brisbane CBD (Spring Hill)

The Project Support Officer will work closely with the Project Leader to address the structural barriers faced by First Nations Queenslanders in the private rental sector. The role will contribute to improving system responses for First Nations renters at risk of tenancy breaches or engagement with the Queensland Civil and Administrative Tribunal (QCAT).

Working with the Project Manager and the TQ team the Project Support Officer will:

  • Support the delivery of the Successful Tenancies Project in alignment with the organisation’s mission and values.
  • Assist in strengthening relationships with First Nations communities and service providers.
  • Help enhance the Queensland Statewide Tenant Advice and Referral Service (QSTARS) to ensure culturally responsive tenancy education and advisory services for First Nations renters.
  • Support the development and implementation of cultural awareness training for real estate agents and landlords.
  • Assist in fostering and managing partnerships with First Nations-led agencies to support stage two of the project.
  • Contribute to improving the organisation’s First Nations cultural capability through training, policy review, and resource development.
  • Conduct research and consultation with First Nations service providers to identify gaps in tenant advisory services.

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TQ QSTARS Advice Worker

  • Cairns Office
  • Closing date: Tuesday 26 May 2026
  • Part-time role available: 22 hours per week (0.6) until January 2027
  • Significant training and mentoring
  • Generous salary sacrificing packaging available

Join a Team Where Your Work Truly Matters

  For nearly 40 years, Tenants Queensland has been recognised as a leading advocate for Queensland renters. Our commitment to justice and equity for people who rent their home has made us a trusted part of the community, offering support and stability to thousands of Queenslanders when they’ve needed it most.

   We are seeking a Tenancy Advice Worker to join our QSTARS team. After training support, you will provide tenancy advice, and casework services to assist renters to assert their rights and meet their responsibilities, assist them in resolving tenancy disputes and connect them to other relevant services when needed.

   Join our strong, mission-focussed team. If you are empathetic, respectful, and client-focused, with a strong commitment to social justice and tenants’ rights, this may be your dream job. You’ll be resilient and calm under pressure, while remaining proactive, adaptable, and eager to learn in a dynamic team environment

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