Careers – Tenants Queensland

TQ QSTARS HUB Tenancy Advice Worker

2 x Positions available
Location: Brisbane CBD
Closing date: Wednesday 16 April 2025

Various locations possible Brisbane CBD, Maroochydore, Rockhampton, Burleigh, Cairns
Significant in-house training and mentoring
Generous salary sacrificing packaging available

Are you a great communicator, tenacious advocate, and a problem solver with a focus on social justice? Read on…

THE OPPORTUNITY

We have two positions available:

One is contracted part time until October 30, 2025
One is permanent part time.

The TQ QSTARS HUB Tenant Advice Worker (part time) plays a critical role in the delivery of expert, accurate and consistent tenancy advice to residential renters.

You will be a part of the statewide HUB contact centre team supported by the HUB Coordinator and statewide training officer. The HUB contact centre aims to empower and support tenants and residents by providing high quality advice regarding tenancy law related issues and triaging matters to our regional offices and external referral services.

We’re looking for our next QSTARS HUB superstar to support the statewide rental community.

Financial Counsellor

Part Time
Location: Brisbane CBD
Closing Date : 5pm Monday 28 April 2025

Exciting position with a respected and established NFP
Work to empower Queensland residential renters
Fixed term contract to December 2025 with the possibility of extension
Generous Salary Packaging Options

The Organisation

Established in 1986, Tenants Queensland is a specialist state-wide community legal service for tenancy law matters and provides free tenancy law advisory services for residential tenants.

The Role

We are looking for a competent financial counsellor, with a strong commitment to social justice, to extend our range of tenant advisory services for Queensland residential renters.

The Financial Counsellor will deliver financial counselling services from within TQ, working closely with a second Financial Counsellor. By using our established offices statewide, they will support renters facing financial challenges.

You must hold, or be eligible to hold, an associate or accredited membership of the Financial Counsellors Association of Queensland.

Successful Tenancies Project Manager

Location: Brisbane CBD
Closing date: 7 April 2025

Exciting position for First Nations applicants
Work to empower Queensland residential renters
Generous salary sacrificing options

The Successful Tenancies Project Manager will lead a small project team to leverage and enhance the existing capabilities and expertise within Tenants Queensland (TQ). They will develop a common understanding of tenancy challenges faced by First Nations renters in Queensland, identify organisational and community strengths and opportunities and enhance capacity to better engage and enable First Nations people.

Working with the TQ team, the Project Manager will:

Develop and implement a project plan within the scope of the work to be completed, as well as managing the project from origination to close.
Monitor and complete project deliverables in line with funding obligations and adapt project activities accordingly.
Enhance organisational capacity to engage and communicate effectively with First Nations communities in tenancy related issues.

This position will build organisational capabilities in understanding the First Nations renters and the ability to engage and communicate sensitively with this communities. It is an occupational requirement that this position be filled by a First Nations person.