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Free Financial Counselling Service

If you are a private renter experiencing financial hardship, our confidential and free financial counselling service may be able to help you. This free service includes assistance with any matter in relation to debt such as:

  • Rent arrears (overdue or outstanding rent) – current or previous properties
  • Utility debt in current or previous properties – electricity, gas, phone, water
  • Credit – such as loans, credit cards and consumer leases
  • Fines – at any stage
  • Complaints about your utility or credit provider

We can also assist with:

  • Analysing your current financial situation
  • Budgeting
  • Managing your debt
  • Referring you to other services that may be able to help you
  • Advice and information on credit and bankruptcy

If you would like to know more, contact us:

  • By phone on 1300 744 263, 9:00am to 5:00pm weekdays
  • By email to: financialcounsellor@tenantsqld.org.au

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