
Tenants Queensland free statewide advice
service for tenants
1300 744 263
Advice hours:
9am – 5pm Monday to Friday
5pm – 7pm Evening Service (Tuesday and Wednesday)
We have temporarily suspended the online call back form. We apologise for the inconvenience
Tenants Queensland proudly delivers the:
Queensland Statewide Tenant Advice and Referral Service (QSTARS), Community Legal Services Program (CLSP), Domestic and Family Violence Sector Capacity Building Project, Financial Counselling Service and the EmPowering Renters Program
HELP TOPICS

STARTING a Tenancy

Rent and bond

Domestic & Family Violence

LEAVING a tenancy

Repairs, Utilities
and Entry

Social Housing

Share Houses

Rental Vulnerability Index (RVI)
The project defines ‘rental vulnerability’ as the vulnerability of persons to problems that may make their rental housing unaffordable, insecure or inappropriate, and which therefore indicates a need for tenant advice.
Click here for the latest brief report of the QRVI.
Click here to go to the website.
HIGHLIGHT
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Changes to Queensland Renting Laws
On the 1st of May 2025 Queensland renting laws changed. These include restrictions on information that agents can request during the rental application process, extended minimum notice periods for entry, improved privacy protections for renters’ personal information. They also included changes to the process for requesting fixtures and structural changes. Click below to find out…