× IMPORTANT information for tenants during COVID-19 pandemic - click here.

Lockdown Impacts on Tenants

COVID-19 Lockdowns may impact tenants in several ways, as outlined below. Tenancy law still applies during lockdown, however all parties must follow the public health orders (link below).
 
Emergency Repairs: contact the nominated tradesperson on your tenancy agreement and send an email to your real estate agent/lessor.
 
Inspections: can take place only by private appointment. Contact details must be collected; physical distancing must be practiced, and masks must be worn (unless there is a medical exemption or it is unsafe to do so).
 
Moving In: if the real estate agent office is closed, send an email and request a call back.
 
Moving Out: It is the tenant’s responsibility to do an exit condition report and send this to the agent/lessor. If the real estate agent office is closed, send an email asking for instructions about returning the keys.
 

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