Changes to tenancy database laws

Tenancy law changes from July 1 will improve conditions for Queensland tenants who are listed on a tenancy database. Queensland Housing Minister De Brenni released a press statement highlighting the changes.

Key changes include:

  • lessors/agents must advise prospective tenants of the databases they use, the reason for which they use them, and how the database operators can be contacted
  • lessors/agents must advise prospective tenants that they are listed on a tenancy database and in particular, advise them of the person that listed them and how they can challenge the listing
  • a tenant must not be listed for more than 3 years

Listing parties will have up to six months to comply with some parts of the new legislation, including ensuring removal of all listings that are more than 3 years old.

For how the changes apply to you see the TQ Tenancy Database fact sheet under Information for tenants

Tenants Queensland has moved

clip-art-moving-352630 (1)Tenants Queensland has moved office to:

Level 1, 87 Wickham Terrace, Spring Hill 4000

Our admin number remains the same:  3832 9447

Our advice number is also unchanged:  1300 744263

The Statewide QSTARS tenant advice service operates Monday-Friday 9am -5pm with late services until 7pm on Tuesday and Wednesday evenings. If you are calling the advice line from outside Queensland, or cannot call a 1300 number, you can access the advice service by calling our local Brisbane number on 07 3832 9403

Tenants Queensland

In Queensland 34% of households live in rented homes.  Tenants Queensland is a specialist community legal service that provides tenancy law advice. We assist and represent renting households.  Our vision is to ensure renting in Queensland is a secure and respected housing tenure and tenant’s rights are respected.  We have a free statewide advice service for Queensland residential tenants including caravan park and boarding house residents.

Need advice? Call our statewide advice service.  Phone 1300 744 263   Mon/Wed/Thurs 9am-12.30pm and Tues/Wed 3.30pm-7pm.
See information for tenants for an overview of renting rules in Queensland. 
See our Tenancy Fact sheets for information on common renting issues.
If you rent a room see our Rooming Accommodation Fact sheets
If you own and occupy a Manufactured Home (Mobile Home) see our Manufactured Homes Fact Sheets.
View our videos for tips on solving tenancy disputes in Queensland.
Going to the tribunal ? – see tips to prepare for a tenancy hearing in QCAT.

 

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